How to Select a
Discount Wheelchair Store

Purchasing mobility equipment from a discount wheelchair store, either on-site or online, doesn’t necessarily mean sacrificing quality for economy.

Also the retailer should offer a variety of the accessories you may require with your mobility chair, including seat cushions, trays, bags and gloves.

A well-run discount wheelchair store will have experts on hand to address your specific needs during the buying process, as well as offer to help you with any problems that may occur after your purchase, including any needed repairs or parts.

A reputable retailer will also feature a generous return policy if you are not completely satisfied. Most such stores give customers up to 30 days to make a return.

You will be able to check the company's complaint history and see if it has a satisfactory record with the BBB. This includes documentation that the business has been in operation for at least 12 months and the retailer has a satisfactory complaint and resolution record.

This means that any complaints complaints referred by the BBB have been properly addressed, there isn't an unusually large volume of complaints, and no government action has been undertaken questioning the company’s marketplace conduct.

You also may want to ask for referrals from healthcare providers, insurance companies and/or friends who have experience with mobility purchases.

For any discount wheelchair store you are considering, request a list of references from the store manager.

If contact information is available (and it is agreed to be shared with you), a call to one or two of a store's customers can be helpful and revealing.

No matter what store you choose to buy your wheelchair, be sure to consult with a an occupational or physical therapist or other healthcare professional.

This will help ensure you are purchasing the best type of equipment thad addresses your specific requirement, while delivering mobility and comfort.

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